Return Policy

The Arix Promise.

We take immense pride in the quality of our waterproof carry. If your Arix product does not suit your lifestyle, we offer a comprehensive 60-day money-back guarantee.

• Eligibility: To be eligible for a return, your item must be in the same condition that you received it—unworn, unused, and in its original packaging with all tags intact.

• The Process: To initiate a return, please contact our support team. Once your return is authorized, we will provide instructions on where to send your package.

• Inspection & Refunds: Once we receive and inspect your return, we will notify you of the approval. Approved refunds are automatically processed to your original payment method within 5–10 business days.

• Damages: Please inspect your order upon arrival and contact us immediately if the item is defective or damaged so we can make it right.